Shipping policy

 

At thestorevancouver.shop, we are committed to providing reliable and convenient delivery services.

Free Shipping

We provide free shipping on all orders.

Customers do not need to pay additional shipping fees during checkout.

Processing Time

Orders are processed after payment confirmation.

Processing usually takes:

1–5 business days

During high-demand periods, processing times may be slightly longer.

Delivery Time

Estimated delivery time:

15–20 business days

Delivery times may vary depending on:

  • Destination country
  • Customs procedures
  • Carrier delays
  • Weather conditions
  • Public holidays

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Customers may use tracking information to monitor delivery progress.

Customs and Import Duties

Customers are responsible for any customs fees, import taxes, or duties that may apply according to local regulations.

These charges are determined by local authorities and are outside our control.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us:

Email:

info@thestorevancouver.shop

We will assist you in checking the shipment status.